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This company have been unprofessional in their dealings with us.Many antique items broken during shipping, one very expensive piece of furniture had had an attempted "repair" - presumably hoping we wouldn't notice.

Instead of usual 10-14 days delivery, our shipment took a month! Every attempt at trying to resolve my claim has been negated by USA Express Moving - they will NOT respond to my letters, e-mails or phone calls. In fact even though I have a signed Certified Mail receipt - they deny receiving my claim forms....

I am working with the BBB to try and resolve this.I will NEVER use USA Express Moving again.

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Kimandvelvet
#473892

Thanks for speaking up about your losses.I wish I had seen your post before I moved.

I would have used a different company.Kim

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